These Terms and Conditions govern your use of the luckypiso platform and all services provided at luckypiso.app. By registering an account or using any luckypiso service, you agree to be bound by these terms in full. Please read them carefully.
A summary of the most important aspects of the luckypiso Terms and Conditions. The full legal text follows below.
You must be at least 21 years old and physically located in a jurisdiction where online casino gaming is legally permitted. luckypiso verifies age during KYC. Underage accounts are permanently suspended.
All deposits and withdrawals must use payment methods registered in your own name. luckypiso supports GCash, Maya, QR Ph, BPI, BDO, Metrobank, GrabPay, and USDT. Third-party payment processing is prohibited.
All bonuses are subject to wagering requirements stated at the time of the offer. Bonus abuse, multi-accounting, and exploitation of system errors are prohibited and will result in account suspension and forfeiture of winnings.
Fraud, collusion, money laundering, use of automated betting software, account sharing, and any activity that manipulates game outcomes are strictly prohibited at luckypiso. Violations result in permanent bans.
luckypiso provides deposit limits, loss limits, session time controls, and self-exclusion to all players. Players experiencing gambling-related harm are encouraged to activate these tools or contact support immediately.
These Terms are governed by and construed in accordance with applicable Philippine law and international online gaming regulations. All disputes shall be subject to binding arbitration before litigation.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and luckypiso ("luckypiso," "we," "us," "our"), the operator of the online gaming platform accessible at luckypiso.app ("Platform"). By accessing or using any part of the luckypiso Platform — including registering an account, making a deposit, placing a wager, or claiming a bonus — you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.
If you do not agree with any provision of these Terms, you must immediately cease using the luckypiso Platform and, if applicable, close your account by contacting our support team. Continued use of the Platform following any update to these Terms constitutes your acceptance of the revised Terms.
Important: These Terms should be read together with luckypiso's Privacy Policy and Responsible Gaming Policy, both of which form part of the agreement between you and luckypiso.
To register an account and use the luckypiso Platform, you must satisfy all of the following eligibility criteria at the time of registration and at all times during your use of the Platform:
Age Restriction: luckypiso strictly enforces the 21+ age requirement. All players are required to complete identity verification (KYC) using a valid Philippine government-issued ID. Any account found to belong to a person under 21 years of age will be permanently suspended and all associated funds will be forfeited in accordance with applicable regulations.
Each individual is permitted to hold only one (1) registered account on the luckypiso Platform. Creation of multiple accounts by the same individual ("multi-accounting") is a serious violation of these Terms and will result in permanent suspension of all associated accounts and forfeiture of all balances therein.
When registering your luckypiso account, you agree to provide accurate, complete, and current information, including:
luckypiso reserves the right to request identity verification documents at any time, including but not limited to: UMID, PhilSys National ID, Philippine Passport, Driver's Licence, or PRC ID. Failure to provide satisfactory documentation within the period requested may result in account suspension and withholding of withdrawals pending verification.
You are solely responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your luckypiso account is your responsibility. If you suspect unauthorised access to your account, you must notify luckypiso support immediately.
luckypiso accepts deposits via the following payment methods: GCash, Maya (PayMaya), QR Ph, BPI, BDO, Metrobank, GrabPay, and USDT (Tether). The minimum deposit amount is ₱100. All payments must originate from accounts or wallets registered in your own name. Third-party deposits are prohibited.
Withdrawals are processed to the same payment method used for your most recent deposit where technically feasible. Minimum withdrawal amounts and processing timeframes vary by payment method:
luckypiso reserves the right to conduct additional verification checks on withdrawal requests, particularly for large amounts or accounts with unusual activity patterns. Withdrawals may be temporarily delayed pending such checks. All withdrawals are subject to completion of KYC verification.
Anti-Money Laundering: luckypiso complies with applicable anti-money laundering (AML) regulations. Players must wager their deposit amount at least once before a withdrawal can be processed. Deposits made exclusively for withdrawal without meaningful gameplay may be flagged and subject to review.
luckypiso offers various bonuses and promotions to eligible players. All bonuses are subject to specific terms and wagering requirements disclosed at the time the offer is presented. General bonus terms include the following:
Any attempt to abuse the bonus system — including but not limited to: creating multiple accounts to claim a bonus more than once, placing low-risk or hedged bets to fulfil wagering requirements, or systematically exploiting promotional mechanics — constitutes bonus abuse. luckypiso reserves the right to void bonuses, reverse associated winnings, and permanently suspend accounts found to be engaging in such conduct.
All games on the luckypiso Platform are provided by certified third-party game providers. Game outcomes are determined by certified Random Number Generator (RNG) systems that are independently audited to ensure fairness. Return-to-Player (RTP) percentages are disclosed within each game's information or paytable.
In the event of a malfunction or technical error in any game — including incorrect display of game outcome, erroneous payout calculation, or server interruption — luckypiso reserves the right to void the affected game round. No liability shall attach to luckypiso for losses arising from technical malfunctions outside luckypiso's reasonable control. Any winnings credited as a result of a system error are void and will be reversed.
By participating in live dealer games, you acknowledge that game decisions made by live dealers are final unless a clear procedural error is demonstrated and reported to support within 24 hours of the game session.
The following activities are strictly prohibited on the luckypiso Platform and constitute material breaches of these Terms:
luckypiso employs fraud detection systems and monitors account activity continuously. Accounts found in violation of these prohibitions will be suspended, all pending withdrawals withheld, and winnings forfeited. luckypiso reserves the right to report suspected criminal activity to Philippine law enforcement authorities.
luckypiso is committed to providing a safe and responsible gaming environment for all Philippine players. We offer the following tools to help players manage their gambling activity:
These tools are available in your account settings. Responsible gaming limits take effect immediately upon activation. Self-exclusion periods are irrevocable for their stated duration. If you are experiencing gambling-related difficulties, please visit our Responsible Gaming page for further resources and support contacts.
21+ Reminder: Gambling is for adults aged 21 and above only. luckypiso strictly prohibits access by minors. If you are concerned that a minor may be accessing a gambling site, please contact our support team immediately.
All content available on the luckypiso Platform — including but not limited to: software, game assets, text, graphics, logos, icons, images, audio clips, and the compilation thereof — is the property of luckypiso or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial gaming purposes only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the luckypiso Platform without prior written authorisation from luckypiso. Unauthorised use will constitute infringement and may result in legal action.
To the maximum extent permitted by applicable law, luckypiso shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of or inability to use the Platform, including but not limited to: loss of data, loss of profits, loss of goodwill, or any other intangible losses.
luckypiso's total liability to you for any claim arising out of or related to these Terms or your use of the Platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.
luckypiso does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. You use the Platform at your own risk.
luckypiso reserves the right to suspend or terminate your account at any time, with or without prior notice, in the following circumstances:
Upon suspension or termination, luckypiso will conduct a review of your account balance. Verified, legitimately earned funds will be returned to you via your last-used payment method after any outstanding bonus wagering requirements, pending investigations, or regulatory obligations have been resolved. Funds associated with violations of these Terms may be forfeited.
luckypiso collects and processes personal data in accordance with our Privacy Policy, which forms an integral part of these Terms. By registering an account, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy.
luckypiso implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. We do not sell your personal data to third parties. Data may be shared with game providers, payment processors, and regulatory authorities to the extent necessary to provide our services and comply with applicable law.
luckypiso reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via email or prominent notice on the Platform. The revised Terms will indicate the date of the most recent update at the top of the document.
Your continued use of the luckypiso Platform after notification of changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and contact support to close your account before the changes take effect.
These Terms shall be governed by and construed in accordance with applicable Philippine law, including but not limited to laws and regulations issued by PAGCOR and other relevant Philippine regulatory bodies governing online gaming services.
In the event of a dispute arising from or relating to these Terms or your use of the luckypiso Platform, the parties agree to first attempt to resolve the dispute through good-faith negotiation. If negotiation fails, the dispute shall be submitted to binding arbitration before a mutually agreed arbitrator. Arbitration proceedings shall be conducted in English in Manila, Philippines.
Nothing in this clause shall prevent luckypiso from seeking urgent injunctive or equitable relief from a court of competent jurisdiction where necessary to protect its legitimate interests.
If you have questions, concerns, or complaints regarding these Terms, please contact the luckypiso support team through the following channels:
Support is available in Filipino-English. Our team will respond to all formal legal inquiries within 5 business days.
By using luckypiso, you agree to these Terms and Conditions. 847,000+ verified Filipino players across Manila, Cebu, and Davao trust luckypiso for fair games, fast GCash payouts, and responsible gaming tools. Join them — must be 21+.
luckypiso · 21+ only · For entertainment purposes · Play responsibly